Hp spectre x360 not charging or turning on. now the LED is not turning on at all.

That's not to say its impossible, but wouldn't know what one exists. When charger plugged in to power still wont turn on. In this forum, I see many users reporting the same exact complaint, but i don’t see HP admin providing any solution on the Sep 23, 2018 · Less than a month of owning my Spectre x360, charging became an issue. Last night, I picked it up to use it in the Microso Try minimum config, which means unplug all removable components from mainboard (remove LCD cables, KB cable, KB backlight, wifi card if removable, battery etc. The HP Command Center says the fan is on, but it is clearly not. Once the battery ran out, I attempted to plug it into the AC adapter to charge, but it would Mar 28, 2020 · Hi everyone, I've been using my HP Spectre x360 13-ap0xxx for about four months now with no problems from the pen until recently. now the LED is not turning on at all. Just dead. That means that a $1600 laptop only lasted a l Sep 4, 2017 · Similar to this post, my Spectre x360 (13t-4000) will not turn on. Oct 19, 2020 · HP Spectre 360 Convertible Model 15t ch000 Worked great for less than 2 years, then boom won't turn on and no charging indicator light when hooked to the charger. How can I get my laptop battery to charge again? Feb 12, 2018 · Laptop is a HP Spectre x360 (13-4011TU). After reading the forums I learnt that it is a know issue. I plugged it in, thinking it was dead. On the question about charger pass through with docks Jan 18, 2019 · Thank you for posting on the HP Support Community. I tried many trou leshooting suggestions on this forum and still the same results. 1. The power lead charges my phone. It acts completely dead. Jan 6, 2024 · Hello, I do have Spectre x360 and the backlit keyboard is not turning on. The LED light next to the power source and power icon is blinking. I’ve left it charging overnight thinking the battery died but when I go to press the power button the led light next to the charging port just blinks 3 times. (Refer to the removable and sealed battery) Turn off the computer and wait five seconds. but I think it is the same as the others giving problems. At first when I plugged everything in, my laptop started charging. 5in recently I couldn't turn it on. Called HP support and they said that the motherbo Feb 21, 2022 · Hi! I've had HP spectre x360 for almost two years and it was always working fine. I really wanted a touch screen so I could be able to take down handwritten notes on my computer instead of using a bunch of paper. The battery/charger light never turns on or blinks. It was working okay la I've already replaced the charging port to no avail. if the Spectre x360 is then turned off and the A/C power cord is plugged back in, then we now get a solid amber charging LED light, which after an Jul 10, 2024 · Hi, I have hp spectre x360 and it's not powering on. It continued to lose power quickly. they couldnt sort my issue. com/mail-in/ ⭕ Visit our ecommerce shop an Mar 9, 2023 · My HP Spectre x360 Model 14-ea0023dx suddenly stopped charging and stopped communicating with recognizing any devices (mouse, external monitor) connected to either USB-C port. Hp suggested a motherboard replacement w Mar 10, 2020 · My HP Spectre x360 is completely dead and will not charge. The battery went from a near full charge the previous night to 22% the next morning. Jan 23, 2024 · I recently replaced my internal battery on my HP Spectre x360 laptop, as the original was swelling so badly that the trackpad quit working and the case was coming apart, but otherwise the computer was working normally. Thanks Nov 28, 2018 · Hi guys, If you're getting the message "plugged in but not charging", NOTHING worked for me. Jul 4, 2023 · Welcome to the HP Support Community . Connect the notebook to AC power and attempt to start the computer again. They will likely request information from you in order to look up your case details or product serial number. When I have the charger connected, the charging light does not turn on and the laptop in general is not registering the charger. the orange led is not turning on. I'm having an issue with my HP Spectre x360 - 13t-4200 CTO laptop where it will not turn on or charge. I have read others had the same issue down to the 94% charge display issue and wondering if i Dec 8, 2021 · Just like this HP Community user and many many other HP Spectre x360 users, my Spectre x360 - 13t-aw000 CTO stopped charging and will not power on. Now, it won’t turn on. After Installation, select Start from your PC, and then under All Apps, select HP Help and Support, then HP PC Hardware Diagnostics Windows. Any help or advise would be GREATLY appreciated. I am working on a customers laptop and I am having some issues that I have never seen before. May 18, 2019 · I have HP Spectre x360 laptop and it is not booting up. I have tried the HP recommended Hard reset - no effect. When I plug a charger into the USB C ports, the charging light illuminates. It is unacceptable that any computer would fail so prematurely and that HP will not consider a small grace period for honoring the warranty. These issues are well known on HP forums. After receiving the cord in the mail and plugging it up to my surprise the laptop is still not working. Just calling it a Spectre x360 is not sufficient for me to find the hardware characteristics and parts list for your notebook. No light on laptop when charger plugged in. If your computer is online, click NEXT to go to the HP Customer Support website. Even when its plugged in entirely, its always felt a little looser and seems to be a design defect for the Spectre. Orders that do not comply with HP. After doing those steps I now noticed the light that indicates charging is now white and not orange Oct 16, 2020 · Hello! I recently got a new Spectre x360 15 for the start of university. I was not doing windows update or any software update in particular when the problem occurred. Look at the bottom of the notebook in the tiny letters and locate the ProdID. I've held down the power button for 15 plus seconds and nothing changes. I did see some related topics but there is no solution for them. I think it was by updating the BIOS and restarting while holding the start button for 30 secs. -Brian Jun 9, 2020 · Then after about a half hour I saw that it was not longer indicating that it was charging, so, once again I ordered a new cord, thinking that yet another died. I purchased a new charger and still nothing. I plugged in and the laptop was not charging. The battery light does not come on. The HP tech is sending me a new charger. When plugged in I would not always charge but a few times I have been able to get enough of a charge to turn the laptop on for a few minutes. Sep 15, 2021 · So I put my laptop in sleep mode and left, came back to it and it wouldn't turn on. However, when I attempt to power it on, the power button blinks once, but the laptop doesn't b Aug 14, 2020 · My laptop an Hp Spectre x360 is completely dead and won’t charge. However, I did find one obscure post with only 2 likes, AND IT WORKED! I want to help out and put the info back out there and Oct 19, 2019 · My Spectre has been working fine until yesterday when it suddenly wouldn’t turn on without being plugged in to the power adapter. I then plugged the charger into my laptop and continued to browse. I took it to the only certified repair center listed on the HP support website in my area. It has been working great until it finally decided to never turn on anymore. The issue had already been answered with an accepted answer that did not solve the users question, so I am re-asking it here in the forum to give a better answer that is approved by HP (I found it on their support site). I don't have hp official support centre where I currently live so what should I do? Is there a way to turn it on without Jul 2, 2021 · Here is What you need to do to power reset Hp Spectre X360. My Spectre x360 13-4005dx has a similar problem. Feb 16, 2018 · HP Spectre x360 Convertible will no longer charge. It is outside of the warranty period as it is now 2 years old, and unfortunatly I did not realise that there was an issue until the battery was low enough for the warning to come up. Jan 5, 2024 · No power light and no charging. (white or amber) I sourced another internal DC charging port harness and replaced it ($30), but no joy. The LED light to indicate that is charging is blinking rather than just staying on. What can I do to g Aug 14, 2019 · About a week ago my Wifes Spectre x360 stopped working, no power LED and it wont turn on. But still HP do not recall motherboard or offer any repair service. Even light that shows charging won't come on. Feb 8, 2024 · I just got my New HP Spectre X360 2022 and unboxed it. I've tried a different power adapter and different outlets in my house. This has happened before last year and I managed to resolve it - though I can't remember exactly how. Thank you for posting your query, I will be glad to help you. Battery became low and I closed all applications and turned off computer. When I connect it to it's charger the snall light next to it doesn't turn on either. I was able to test with another power cord, same issue. Please advise. Has anyone had any luck getting HP to take responsibili Apr 12, 2024 · I've had my HP Spectre 15-eb1 x360 notebook since 2021 and have only in the last month started encountering this issue. earlier the LED light was turning on when i was tilting the laptop. Download. I tried hard resetting by pressing power button with no luck. I have powered down, rebooted, unplugged everything, and tried a different charger that I know works. Holding the power button for 20 seconds does not help. youtube. This is the mute key, and if the light is on, it means the audio is muted. Initially, when I wiggled the adapter cord by the jack and positioned it just so, it would start charging again, so I thought my power adapter had gone bad. I noticed that the charging cord now wiggles when it is in the port (I suppose that could be expected from a laptop that is almost 6 years old), so damage wi Dec 11, 2021 · My HP Spectre X360, model z4z38ua#aba was running great. I also tried doing a "hard reset" by pressing the power button for 15-20 seconds, which did nothing. ⭕ Ask questions and Engage in our Forum at https://northridgefix. Most of the laptops stopped working after the same duration. This product cannot be identified using the serial number alone. After about 2 hours, the laptop stopped responding stopped respondi Aug 20, 2020 · My laptop battery is not charging. I haven’t been able to turn it on or charge it. Tried another good cable and still not charging. After leaving it there for 2 days, they determined that the charging port and battery are fine. com; reseller offers may vary. I am a student and I cannot afford buying a new one please. Yesterday it suddenly died, and won't charge. Jan 17, 2024 · For the HP Spectre x360, which does not power up, what does the 6 seconds on, 2 seconds off code mean? The PC will not power up even though the following has been tried: * 15 second hold of power button * 25 second hold of power button * Win+B 3 seconds, while pressing power button * Two separate AC adapters, plus Thunderbolt power Apr 6, 2018 · Solved: Hello, I just recently recieved a new Spectre x360 and also my first time ever owning a laptop! I want to prolong the battery life as long as - 6650260 Oct 10, 2015 · Bought brand new spectre 4 weeks ago, today it turned off while watching video and can't get it to turn back on. I have checked that it is not the battery (using Apr 28, 2024 · I have the exact same problem with my HP Spectre x360, wondering what to do to fix this problem. Check to see if the light on the F11 key (located near the top right of the keyboard) is on. Sep 29, 2019 · Product: HP Spectre x360 15 inch late 2019 model Operating System: Microsoft Windows 10 (64-bit) Hi, I am having issues with both laptop fans were they are very delayed in turning on, the cpu and gpu can be at 90 degrees and the fan still wont turn on for around 5 minutes making the laptop very slow, it even shutdown due to overheating 2 days Mar 8, 2023 · HP Spectre x360 shut off randomly in the middle of my work. Everything seems to be very fine with this laptop, except for the fact that the fans are always running when charging. Ensure that the charger is plugged in. In doing further research here and other places on the web, I see that HP is well a Apr 5, 2020 · My Spectre x360 has been working perfectly until today, when I realised it had stopped charging despite being plugged in (Windows showing that it's plugged in). The laptop says "94% charging", so I shut it down and removed the charger but I cannot turn it on after that. I have read from various sources that this is most likely a motherboard issue and that multiple people have had this issue. All it does is the power light and the charging light flash at the same time very slow Mar 27, 2017 · Thanks for taking an interest in the HP Support Forums! After reading your post I see that your HP Spectre x360 13 notebook does not turn on. The laptop works fine on AC power however when the power cord is removed, the laptop dies and will not turn on at all. When I press power button power led is flashing on and off as if laptop is in sleep mode, and charging led turned off even when plug is inserted in charging port - no other led is on (f5, mute light etc). Power button light lights up for 5 seconds then goes out. It wouldn’t charge at all. The laptop is charging when I put the power cable in. I did the normal things like the power button reset, tested the powersuppy to confirm voltage was being delivered via a multimeter (all ok) but still no luck. I did the hard reset thing by pressing the power button for 10~30 seconds. These terms apply only to products sold by HP. Click the Run Once button and follow the instructions on the screen Nov 1, 2021 · My Laptop died and I didn’t get to plug in the charger before it shut off and now the charging orange light blinks every 5 seconds and won’t turn on. I have tried a different HP AC power adapter (HP part No 854054-001) - no effect. I've plugged it in the charger that comes with the laptop for 1 hour, as advised. HP please come up with an equitable solution. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product. There's no power light when the charging cable is plugged in. It comes with an active stylus pen, which is apparently not working. I feel completely cheated given the fact that the failing fans, overheating and burnt out capacitors are not new issues. The cable is plugged in to charge but it is not showing that it is charging. My laptop looks new and had Mar 2, 2024 · My spectre convertible x360 is not charging or turning on. When I hover over to the battery icon on the bottom right corner it states “95% available (plugged in)”. Tihs happen just some hours after switched off (power adapter being connected to). Also, wh Jun 12, 2019 · Dear, I've recently bought the new Spectre x360. PC: HP Spectre X360 MODEL: 13-4003DX HAD A SCREEN ASSEMBLY REPLACED AS ORIGINAL CRACKED - UHD Screen Customers Issue: Wont Turn On Or Charge At Mar 29, 2024 · Product: HP Spectre x360 Laptop - 15-eb0065nr Operating System: Microsoft Windows 11 I recently replaced my internal battery on my HP Spectre x360 laptop, as the original was swelling so badly that the trackpad quit working and the case was coming apart, but otherwise the computer was working normally. Now computer does not turn back on. I tried turning it on, but it did not boot up. It is an older model (13-4103dx, bought in summer 2016), so it does not have a USB-c port. com/channel/UCi9k5jW0NCc2ysNCSdGbQGQ/joinYou can find the parts used in this video on:eBay: http Last week my Spectre x360's battery was running low and it prompted me to plug it in to charge. The power cord is plugged in but it is not supplying power to the laptop and is not charging the battery. Aug 12, 2019 · Hi there, I am looking for help with my laptop not charging. My laptop had been running for a good 2 years without any issue. But paying so much for it I'd expected to it to last me at least a good 5 years. Also when I hold the power button the caps lock LED turns on but nothing on the screen. I understand you are facing a display flickering issue with your HP Spectre x360 not charging/turning on. Feb 25, 2019 · Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. I am theoretically sti If the computer locks up at the HP logo screen or the Windows loading screen, try cleaning the computer vents with compressed air. It is not powering on, its charging, no response at all. i went to hp service centre and told them about this issue. It's been plugged in for an hour or so and won't turn on. Couple days ago it randomly stopped charging. Still after charging it for over 1 hour it won't Power on, no matter how offen or how long I press the Power on button Mar 31, 2019 · It is difficult to help you if you do not identify your notebook. Oct 9, 2022 · Join this channel to get access to perks:https://www. The small LED next to the power port is dead, no amber or white color. com/mail-in/ ⭕ Visit our ecommerce shop an Jan 12, 2019 · Product: HP Spectre x360 Convertible 15-df0xxx Operating System: Microsoft Windows 10 (64-bit) My computer have two USB Type-C ports and the corner USB Type-C port is not working, I don't know what happen but the device manager show that all the ports are normal Faulty Charger. I used my brothers charger which worked Apr 17, 2019 · My laptop while plugged in and on did not show in the system tray that it was charging. I have seen lot of issues around motherboard and battery for this model. Each time I press the power button, the LED light and cooling fan will turn on for a brief second, but the laptop shuts down immediately after. It has no indication that is charging (a LED usually). How do I obtain a replacement systemboard for a laptop that is out of warranty? The HP Service Center locally stated they don't do hardware. It sounds like you've already tried many of the standard troubleshooting steps for an HP Spectre x360 that won't turn on. Have tested charger and it works in other hp laptop. Have not had any previous problems with this laptop. Feb 2, 2023 · My hp spectre x360 laptop will not turn on. It doesnt work on power either when bypassing the battery. And after I unplug it and try to turn it on Jan 22, 2018 · After many many problems and trials to continuously fix my "plugged in, not charging" problem after every major Windows 10 update, I finally have a solution that works for your Spectre x360 laptops. Since the light doesn't not turn white I am wondering if the battery is being over charged. Recently, my battery won't charge and the battery icon tells me that it's plugged in but not charging. My computer won't turn on. The app opens to the main menu. Feb 15, 2022 · My HP Spectre x360 suddenly would not charge today. My laptop switched off and I thought I must not have turned the plug switch on, so after checking that I had in fact done so, the laptop would no longer charge. But I can see that the keyboard is working, and the system is running as I get audio feedback by clicking the mous Mar 30, 2019 · The laptop wont turn on. Consider purchasing a new charger for your device. Upgraded to Windows 11 successfully, and then did not notice the system was not accepting a charge through the USB port, which is the only option. Please can somebody help me? I bought it in 2018. Click System Tests. It randomly shut down and now it won't come back on. i. I have replaced the battery and heat sink, but it still will not work at all. I recently was without the laptop for several months (long st The system volume is muted or turned down. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. Sep 21, 2020 · @Corey_C Welcome to HP Community! I understand that the Spectre x360 (13t-ap000) won't turn on unless plugged in. to/3litHwe- https: Jul 26, 2018 · My HP Spectre x360 (Model: 13-4196ms, Product: V801UA#ABA) recently fell off my couch (~1ft), and it was not plugged in. I tried turning it on, but no avail. It's clear there is a larger fault at work here and HP is not appropriately addressing these issues. There does not appear to be any water damage. I ran an HP Support Assistant diagn Sep 23, 2022 · Welcome to the HP Support Community . I already tried - 6585300 Feb 13, 2021 · I purchased my Spectre x360 in September 2017. All drivers / BIOS / etc are updated. Ok so the problem is I cannot turn on my laptop without the AC charger. Th Jan 3, 2022 · Hello, Our Spectre laptop won't power on. - HP Spectre 13 4003dx x360 Jun 15, 2016 · Repair diagnosis was replace motherboard at cost of £797. The key that controls the keyboard LEDs lit up AND my charger light IS working (orange when charging, white when fully charged) but the screen just won't turn on. Feb 11, 2023 · Just this week, my spectre laptop (which is a few years old) suddenly stopped turning on when I opened the lid or hit the power button. Purchased a new battery, replacing the old one. Write down or copy the failure ID (24-digit code) and product ID for when you contact HP Customer Support. Operating System: Microsoft Windows 10 (64-bit) My HP Spectre x360 suddenly stopped charging and the amber LED light next to the power jack no longer lights. Already tried to do the hard reboot and didn’t work. Was hoping mabye a HP representative could help me out? Burnt capacitator Kind regards David Dec 15, 2020 · Spectre x360 15 won't turn on but the power light and charger light blink. I noticed when I’m plugged in to the charger. But still do not work. Charge also won’t go above 94%. When plugged into the device, check if the charge light is on in order to indicate that it is charging. The charging port appears to be functional, with an orange light indicating charging and a white light indicating a full charge. I had recieved it right before I started college two years ago. ) and leave only charging port and if separate the power button ( some laptops have separate Pwr button board) and see if you get a response from charger. Apr 3, 2019 · A couple of days ago, my one year old 15 inch HP Spectre x360 didn't respond when I tried to turn it on. Jun 18, 2021 · The computer was being used on battery. I will press the power button and the charging light will blink 3 times in a row and then a fourth time slightly after. I see that HP spectre x360 notebook is not booting up and battery no longer charge, I appreciate your efforts to try and resolve the issue. ) , tried a different power cord and outlets - No results - seems like the laptop is completly dead. I bought this laptop back in December of 2017 for a substantial $1600. Wondering if anyone's solved this issue without springing for an entirely new laptop. Unit is not powering on due to bad battery. Jan 13, 2020 · My Spectre laptop is not charging. The screen won't turn back on, on its own after turning off when it's off battery power. It was plugged in and charging overnight and the light next to the charging port was on, indicating that it was charging, but it did not turn on when I pressed the power button. Refer this article to further troubleshoot no power issues. Power indicator light do not lighting at all, and no light on power button as well. The orange light does not come on when it is plugged in. com terms, conditions, and limitations may be cancelled. No lights on when charging, at first did a three blink with white light, not even that now. I shut down the computer and tried to turn it back on, but all i get even when plugged in is 3 flashes from the battery led and nothing else. May I Know 1. It seems strange from reading here that a bunch of these models, right after warranty, seemed to have bad mot Sep 21, 2020 · Hello, my laptop is not turning on and I already got a new charger. When I unplug and replug the power cord, the light on the side flashed red once then stops. A 10 second press of the power button Apr 4, 2018 · I typically get about 4 to 6 hours of battery life so I don't believe there is a problem with my battery. care/2GnkMa8. There’s no light coming on the side of the charging port and when I press the power button, the white light turns on on the power button for 5 secs and then it just turns off. This happened over 24 hours ago and initially I left it to charge for a few hours but then it wouldn’t turn on and light was still blinking orange. The power cord works as it charges my work laptop. Previously it has stopped charging for a few minutes but that was whil HP Spectre ae0xx, no power not charging all of a sudden Issue (Power) It was working last night, but when I tried today, after leaving it on sleep mode for the night, it wouldn't boot, and it wouldn't charge and the charging light wouldn't turn on. The information is also available in Test Logs on the main menu. That worked for me, so if this doesn't work exactly, try it with the power button and F6 key together. Oct 31, 2023 · Hello, my laptop do not change and do not turn on, I have checked my power adaptor and tried reset as well. Jul 29, 2021 · My computer is hot to the touch and the fan wont turn on. please help - 8359851 I'm curious if anyone has tried charging a Spectre x360 15'' via USB-C, with the regular charger and a USB-C adapter (like this one: - 7879052 If the problem is not resolved, click Yes to contact HP Customer Support. If you are asking what third party chargers will work, none that I know of. Its not the usual “plugged in, not charging" message that I have noticed in the past and read about it. . Feb 9, 2022 · My Spectre has, I think, run into the same motherboard problems many others have. Not only does it not turn on, it doesn't want to charge either. After 3 months now, it's very unpredictable to the point where I give up after 5 mins and come back later or the next day. My Spectre x360 (model 13-aw0013dx) shut off and won't turn back on. It has been only one month since I bought it and the same situation was with my pr Sep 20, 2018 · AC Adapter is fine (meassured it) It seems I also have the known motherboard capacitator issue with HP Spectre x360. It'll come on occasionally, but it's hit or miss about if it'll decide to start. Please look for a private message from an identified HP contact. It is neither charging nor turning on. I tested the AC adapter and it is delivering enough power, so that shouldn't be an issue. Feb 16, 2018 · When I tried to turn it back on nothing happened. Additionally, keep in mind not to public Mar 26, 2023 · I purchased the $1500 HP SPECTRE X360 13-AE013DX in April 2018 for college. Sep 21, 2023 · I currently have an HP Spectre x360 13. Yesterday it was working fine, ran out of battery and I plugged it in. So, I tried my son's HP charger, still no light. Jun 3, 2021 · Hello, A few days ago, my laptop stopped taking charge (i tried two different hp chargers) and won't power on. Tested the battery and it states it PASSED. It certainly sounds like a hardware issue with the laptop Oct 16, 2018 · In August I was using my HP Spectre x360 and I had a warning saying that the battery was low. I the plugged in the cable and an amber light lit up showing it's charging. If Windows does not start, go to HP PCs - Testing for hardware failures. Currently the Fan Speed graphic is colored about 50% and the Surface Temperature graphic is collored about 50-60%. Lets try Crisis BIOS Recovery. Nov 19, 2017 · I have an HP Spectre. 1 Disconnected all peripheral devices. If I am using battery power (not plugged into A/C power), and I close the notebook screen, when I open the screen again the machine will start working (I can hear the fan, see LED lights on the keyboard, the camera flashes Jan 4, 2020 · The charging light stays orange even though the laptop is fully charged. Run through RESET with HP tech on WhatsApp but still no power light. Dec 21, 2018 · My Spectre x360 Convertible just stopped charging for no reason. Apr 19, 2022 · I have hp spectre x360 suddenly stopped charging after 5 minutes. There's literally no screws or anything in the back for me to remove the battery and try to manually fix it. I have tried many times uninstalling the battery drivers and restarting the laptop, but the computer only says that it's plugged in and xx% available. Nov 25, 2019 · The power port on my Spectre laptop (Product No: K6C18AV) just stopped working. If your computer is May 11, 2018 · Brand new Spectre x360 15" i7-8550 4k fan won't shut off and is running at high speed as soon as I turn laptop on, laptop is cool and not hot, not even online or using any apps/programs and it still runs, not impressed Sep 26, 2023 · My HP Spectre X360 is 71 days outside of the warranty window and troubleshooting with the HP support folks indicate that needs to be repaired for a charge. I have inspected the power port on the notebook and it does not appear to be damaged. Jun 13, 2017 · Hi there. 05-02-2022 09:21 PM. Plugged computer in overnight to recharge. This seems to be a common problem searching the forums (link 1,2,3) but I was not able to find any solutions to the issue. No charging light, no Nov 5, 2018 · I've recently noticed that the white charging led on my spectre has started staying lit while the laptop is turned off, even when not charging. I've tried this again but it hasn't work Feb 24, 2021 · Hard Reset: Follow steps from the link: https://hp. I tried with and without fn + f5 and nothing happened. The laptop started to work again for a day and did not turn on the next day. but the laptop is charging properly. Pressing the power button allows both the LED indicator for the power button and charginin Click the Download button and install the latest HP PC Hardware Diagnostics. I pushed the power button, and it lit up. I have tried to hard reset it but no use. com/forum/⭕ Need a repair? http://northridgefix. The fans inside the laptop are even working too! Nov 22, 2019 · Product: HP Spectre x360 - 15-df0013dx Operating System: Microsoft Windows 10 (64-bit) Both of the USB Type-C ports on my machine should support charging, as Thunderbolt 3 supports power delivery (up to 95 W I believe), and the other port has a little charging icon on it. Use this document to learn how to use and test your notebook AC power adapter: HP Notebook PCs - Using and Testing the AC Power Adapter Dec 11, 2020 · Hello. I have no indicator lights sho Nov 18, 2018 · My Spectre x360 laptop just stops charging all of a sudden. com are not for immediate resale. HP Support has been very bad in assitsing this problem and most advices on other websites didn't solve the problem or only provided a temporary Jul 30, 2019 · Hey there! , Do you see any blinking lights on the caps lock or num lock key on the PC? Have you tried checking with a different adapter? First, try checking with a replacement adapter and check if you are able to power on the laptop. I just bought a 65W USB-C charger and 100W USB-C cord from my local microcenter. The battery ran out and it still isn't charging (doesn't turn on), while the power light is constantly blinking white (3 blinks every couple of seconds). Jun 14, 2024 · My HP spectre x360 laptop was kind of mistreated over the weekend, left in a hot car, and dropped from a slight distance (about 5 inches) on a hard surface. It's currently at 12%. com/mail-in/ ⭕ Visit our ecommerce shop an Oct 19, 2019 · My 2019 Spectre x360 13" convertible suddenly cannot turn on - either on battery (power adapter disconnected), or when is connected the power adapter. 3. Nov 18, 2018 · My Spectre x360 laptop just stops charging all of a sudden. Is there a way to solve this? Thank you. Jan 24, 2022 · Product: HP Spectre X360 Convertible 15-Bl012dx Operating System: Microsoft Windows 10 (64-Bit) Hi, I have a HP Spectre x360 Convertible 15-bl012dx laptop. Turning the laptop on will turn off the led and make it behave normally, only turning on while charging, however it will light up again within a few seconds of the laptop being shut down or asleep. Nov 15, 2023 · My laptop; hp spectre x360, has stopped working. 2. The laptop will not turn on. I first bought a battery from Amazon (non-HP) then after having trouble I bought May 31, 2017 · Reconnect the AC power adapter (but do not connect the battery), Press the Power button, Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning. Please perform the battery test let us know the result. I replaced the power adapter and it did not behave any differently. Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: When was the last time it worked fine? Feb 9, 2022 · My Spectre has, I think, run into the same motherboard problems many others have. Aug 6, 2021 · Model 13-ap0013dx Product ID 4WB34UA#ABA My Spectre randomly died. That's not surprising since the LED next to power jack does not i Nov 12, 2017 · The first portion did not work, the bios screen doesn’t even pop up I think it may be the battery or the charging piece in the laptop that may be the issue but I’m not sure. (Yes, out of warranty by about 1 year and 4 months) It will not charge, and has only about 5% battery left after backing up all data. Jan 28, 2020 · Yesterday my 2017 Spectre x360 turned off due to low battery and refused to start charging when plugged in. Enter your serial number to check your warranty status. The laptop powered off while using the machine on a desk without any unusual activity. Dec 21, 2019 · The computer actually has the words Hewlet-Packard in raised letters on the outside. Items sold by HP. Since when are you facing this issue. It worked wonders for the past month or so, but all of a sudden, the pen that came with the I seem to be in the same boat as MANY others. I've tried several power supplies and several USBC cables without success. It doesn't say it's charging. In this forum, I see many users reporting the same exact complaint, but i don’t see HP admin providing any solution on the Jun 1, 2024 · Welcome to HP Support Community. I switched outlets and then plugged something else into the outlet to confirm it worked—it did. Had to plug/unplug the USB-C cable a few times before the laptop would start charging. Feb 15, 2021 · ⭕ Ask questions and Engage in our Forum at https://northridgefix. Went to turn it on, wouldn't turn on. Actually, this is the second one. I've gone through the hard reset troubleshooting which didn't resolve the issue. I re Oct 14, 2019 · Laptop is only 17 months old and will no longer charge. Turn off the computer, and then connect the power cord. I Tried the hard reset (Holding power+Mute buttons for 10 Sec. , the LED near the charging port flashes 3 times, but the laptop does not turn on at all. The power light flashes for a second, then immediately goes off. Please help me troubleshoot this. Welcome to the product support page! HP Spectre x360 - 13-ap0013dx. It is less than four years later, and the laptop will not turn on or charge. I use my pen sometimes and, before noticing it stopped working as any pen usually would, I didn't touch it for a week. If Windows starts, you are done. I've only had laptop 5 months. Suddenly it has stopped working, its is not powering on, its charging, no response at all. It on Jan 21, 2024 · My Hp spectre is not turning on/charging. Mar 13, 2021 · ⭕ Ask questions and Engage in our Forum at https://northridgefix. I re Jul 22, 2019 · Hi! , I have brought your issue to the attention of an appropriate team within HP. e. No light when plugged. It is now wobbly as well at the insertion point and initially did not go in all of the way. While plugged in, there is a slowly blinking white light next to the charging port. I have run the HP PC Mar 29, 2020 · I was using the laptop and noticed it was not charging when plugged in. When plugged in both the power button led and the small led near the charger input blink white. I read through all forum posts, even the so called 'solutions' never worked. quite If an AC power adapter fails, it will not recharge the battery and it will not provide power to operate the notebook, which will cause the computer to rely on the battery. Check the AC adapter to confirm that all of the plugs are securely seated. I tested the outlet and inspected the charger/port to see if there is damage. After the battery died, the system will not take a charge, the LED power light indicating the device is plugged in will not light up. 00!!! The price is high because apparently HP dont make enough spares. Power off the PC and make sure that it is completely powered off. I tried to run a battery test using HP PC Hardware diagnostics test Mar 9, 2024 · Hi, I have an HP Spectre x360 15-ch011dx and the USB-C no longer charges the laptop. The power light will not light up at all. I understand you are facing an issue with your HP Spectre X360 - 13-Ae052nr. The po Jun 29, 2024 · Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f1000 (508S1AV) My laptop won’t turn on, the power light on the power key turns on and then turn off itself in few seconds. If the light is not on, and the charger is plugged in, the charger is faulty. I am unable to complete a hard reset, there is no power. Feb 10, 2018 · 10 days ago I recieved my new HP spectre x360. Jul 30, 2017 · Have the same problem as many others have with HP Spectre x360 13-4005dx all of a sudden not turning on anymore with no leds indicating any life signs of the PC. Stuck at this level for the last few days. Nov 8, 2023 · Dear Experts, My laptop is rarely used, and it's currently not turning on. Where to buy laptop YB06XL battery ?Amazon- https://amzn. Jul 30, 2019 · Hello! I've been trying all possibilities with this darn laptop. Apr 15, 2018 · HP setup their computers that use USB-C charging ports to only accept HP branded USB-C chargers. May 3, 2022 · Level 1. Not to worry I will help you to get a resolution to resolve the issue. It does not have an indicator that it is charging when I plug in the usb cord. Apr 2, 2017 · The HP Spectre x360 13-4050na is not of satisfactory quality. None of the indicators light turn on. If I unplug the laptop and plug it back in the light will be white. I called HP support, and they told me to hold down the power button and the F6 key simultaneously for 30 seconds, then plug in the power cord. It had been overheating prior to the complete falier. It's been sitting on my desk the whole time, so it's not like there was a jolt Aug 8, 2018 · however if the A/C power cord is removed while the Spectre x360 is turned on and logged into, the screen no longer blinks and of course the "plugged in and not charging message" does not appear. This makes me think it is not charging. Everything is in perfect condition, neither the laptop nor the charger have bee Apr 22, 2020 · HP Spectre x360 Laptop won't turn on. The light indicator blinks for 3 seconds then shuts off. Aug 6, 2020 · Hi There, I have an HP Spectre x360 which is only a little over a year old (just out of warranty). To fix this, press the F11 key, or raise the volume by pressing the F10 key, which will raise the volume of the laptop. How to replace HP Spectre x360 battery. Systemboard part Mar 7, 2018 · Hello, I haven't had any problems with this laptop that I use every day until just yesterday (just past warranty of course) it seems to not charge or do anything- cannot turn this PC on. Here are a few additional steps and considerations that might help you further diagnose or potentially resolve the issue. No lights come on. The laptop screen continues to remain black; the forum is peppered with numerous similar complaints, all occurring within a similar timeframe post-purchase. It is probably close to 3 years. Dec 18, 2021 · yes the icon shows that its charging. Sometimes blinks white. I have seen various videos and instructions saying to remove the battery (which would require unscrewing the back panel) and try starting the laptop without the battery in Mar 18, 2018 · When the plugged-in-but-not-charging problem soon re-appeared, however, I tried the same fix a second time, but found that now my Spectre X360 will not restart at all; depressing the power button only causes the battery light to blink 3 times. The first one had a loose trackpad and battery issues, but thats not what I want to talk about. Dec 2, 2019 · This did NOT work exactly as instructed for me on my 2019 Spectre x360. Restart the computer. Charging light wont come on and laptop not booting up. Jan 11, 2021 · Someone mentioned that their HP Spectre notebook had a constantly blinking white led light next to where the ac adapter plugs in. Have you made any changes on your PC post that this issue raised. I would like to help you out with this issue today. No response from pressing the power button. I've checked the charger and plug socket, and they are not the issue. I know that the AC adapter is functional. Apr 18, 2019 · I purchased hp spectre x360 just 16 months ago. xsz edm alcbl foxk wmdy sjicq pazvjo uqv jeew nzg